Always glad to come here! They’re very thorough, answer all my questions, and Honey the shop dog is super cute!

I had a fantastic experience with Glen, a mechanic located in Houston, when I faced a major oil leak while out of town. Although he couldn’t help me immediately, he provided valuable advice and solutions, which was incredibly appreciated. After we decided to use Glens services, we had the car towed and dropped of for service to be completed a couple days out. When I returned to town to pick up the car our battery was dead. When I mentioned this to Glen and his mechanic they were quick to jump to action and completed the repair quickly and smoothly. They also replaced the dead battery at no charge. Glen advised us to drive the car for at least 100 miles to ensure no new codes appeared, and thankfully, everything has been running perfectly. What stood out most was their exceptional customer service. They were kind, soft-sooken and genuinely caring, treating us like human beings rather than just a number. Their customer service was the best I’ve experienced in a long time and truly restored my faith in good service. It was also a cute surprise to meet their mascot dog, who is absolutely precious. I highly recommend Glen for his excellent service and genuine care. There are still good people out there!

Mr Harvev Im very satisfied with the work on my oil change and tires rotated. Thank you till next time .

Went in for rear breaks, tire rotation, fluid flushes, and oil change. Nice people working here. I’m happy with the service they preformed on my vehicle. And I got a clean car at the end!

Great service kept me informed all along

Always in constant communication about the repair of my vehicle. Did an excellent job. Provided shuttle service. Just very kind and provided great quality and excellent customer service!!!

Byrd automotive was great to work with. They did a tune up on my Yukon. They were fast and the price was what they quoted me. I will be back.

My experience at Byrd Automotive was not 5 star, it was 10-star! There is a reason that the high-end manufacturer of the major suspension system that I needed installed directs us to a few specific approved shops across the country. This was a large technical job, and Byrd knew all the technical specifications required to make it work. Meticulous detail, both in the installation process, and the custom as-built specification manual that was supplied after completion. As well as that, Byrd's recommendations on vehicle maintenance of all systems was beyond OEM technical capabilities. I will be bringing my vehicle maintenance, and my future projects here.

Awesome place! They diagnosed the issue and were able to get the part in quickly and had my car ready for me by next day. Gave me a ride to work on the shuttle which was very helpful for me