To say I was absolutely satisfied with my recent service at Byrd Automotive would be an understand with how happy I was to service my vehicle here. They were very communicative, transparent about everything they diagnosed and even did their absolute best in getting a part that was on backorder for me. The cherry on top was that they left my car cleaner than I left it with since them and gave me a complimentary car wash. Service places had left mud in my car before so this was an important, small detail for me. The thing that separates them from any other repair shop though is their customer service. As someone who works in marketing the automotive industry, I understand the hassle of servicing a vehicle. However their advisor, Glenn made this as seamless of a process as I could imagine. Very communicative and above all, super friendly. Off-topic, but definitely a guy I'd get a beer with. The automotive industry could use some more people like Glenns but overall - thank you so much for a job well done on my car and extraordinary service. 10/10 would recommend
Wow! what a great report. We truly appreciate you witnessed firsthand what we are all about. We wake up each and every day ready to be the best as possible. We are not perfect but strive for that. We take great pride in always doing the right thing and providing our customers "friends" with the solutions and education they require to make good decisions about their vehicle services and repairs. We are so blessed to have such wonderful people in our lives. Sincerely Byrd Automotive
- Byrd Automotive - Woodlands