I brought my wife’s Nissan Armada in because we thought that it needed the brakes replaced and new rotors/rotors turned because of a very slight “bounce” when braking. I was quoted a fair price to do front brakes and rotors along with the rear if needed and an oil change. We’re heading out of town in a few days and I didn’t have the time to do this myself. I received a phone call a few hours later expecting a quote for all of the previously mentioned issues and to my surprise, I was told that the brake pads were still in good shape, the rotors were fair and that the shop “in good conscience, didn’t feel that it was fair to charge me for something that I didn’t need at the moment, as there was no hazard in driving our vehicle at this point in time “. They recommended an air filter replacement and did so along with the oil change. This shop could have very easily just done the job and expected payment but instead, they were very professional and honest. I’ll be going back to Byrd Automotive from now on!