Appreciate having a shop that I can depend on.

Complete and on-time.

Byrd always has coffee and cookies while waitting in a comfortable home setting.

service was greata nice waiting area

5 star .. Always a pleasure doing business with Byrd Automotive !John the Service Mgr. always goes out his way to make dealing with Byrd as painless and enjoyable as possible. John is the best service mgr. I have ever dealt with: Thorough, competent, friendly informative and caring about customers auto problems.Byrd Automotive are my GO TO auto repair company.

I was unhappy because when I changed my appointment late in the day the day before I was not told that there were many cars left over from the previous day so mine was not done until very late in the day. This time it didn't matter but some days it would have been very difficult.

Trustworthy staff who cares about doing the best for you and your vehicle.

Thanks, service was prompt and the waiting room cookies were delicious!

Both times I have been to Byrd they were able to accommodate my last minute scheduling. They are clean, professional, and everyone always has a positive attitude. They are very thorough but never try forcing extra unnecessary work on me which, as a woman, tends to happen everywhere else. I genuinely appreciate the honest work and customer service I have received at Byrd.

Very good communication and transparent assessment of vehicle needs. I will go back.